Privacy policy

At Uhuru Financial Services, we are committed to protecting your personal information in compliance with the Protection of Personal Information Act (POPIA) and other applicable data protection laws. This Privacy Policy explains how we collect, use, disclose, and safeguard your data.

1. Information we collect

We may collect the following personal information:

• Contact Details: Name, email, phone number, address.
• Identification Data: ID number, passport, driver’s license.
• Financial Information: Bank details, payment records, credit history.
• Insurance-Related Data: Policy details, claims history, risk assessments.
• Website Usage Data: IP address, cookies, browsing behavior.

2. How we use your information

We process your data for the following purposes:

• Providing insurance quotes, policies, and claims processing.
• Complying with legal and regulatory requirements.
• Improving our services and website experience.
• Preventing fraud and financial crimes.
• Sending updates (with your consent).

3. Sharing your information

We may share your data with:

• Insurance Providers: To underwrite policies and process claims.
• Regulatory Authorities: When required by law.
• Service Providers: IT support, payment processors (under strict confidentiality).
• Legal & Fraud Prevention: If necessary for investigations.

4. Data security

We implement technical and organizational measures to protect your data, including encryption, access controls, and secure storage.

5. Your rights under POPIA

You have the right to:

• Access your personal data.
• Correct inaccurate information.
• Request deletion (where legally permissible).
• Object to processing (e.g., direct marketing).
• Lodge a complaint with the Information Regulator.

6. Cookies & tracking

Our website uses cookies to enhance user experience. You can disable cookies in your browser settings.

7. Changes to this policy

We may update this policy periodically. The latest version will always be posted on our website.